Terms of Service

1. Agreement to Terms

By accessing or using the Airbit aircraft maintenance management platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into this agreement on behalf of an organisation, you represent that you have the authority to bind that organisation.

If you do not agree to these Terms, you must not access or use the Service. These Terms, together with our Privacy Policy and Security documentation, constitute the entire agreement between you and Airbit ("Airbit", "we", "us", or "our").

2. Service Description

Airbit provides a cloud-based aircraft maintenance management platform designed for Continuing Airworthiness Management Organisations (CAMOs) and Maintenance, Repair, and Overhaul (MRO) organisations. The Service includes:

• Airworthiness tracking and compliance management
• Airworthiness Directive (AD) monitoring and applicability tracking
• Work order management and maintenance scheduling
• Parts and inventory management
• Regulatory reporting and audit trail generation
• Role-based access control and multi-user collaboration

The Service is provided "as is" and is intended to assist — not replace — the regulatory obligations of the operating organisation. The customer retains ultimate responsibility for compliance with applicable aviation regulations (including but not limited to EASA, FAA, and GCAA requirements).

3. Account Registration

To access the Service, you must create an account by providing accurate, current, and complete information. You agree to:

• Maintain the accuracy of your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorised access or security breach
• Not share login credentials or allow unauthorised third-party access

Each organisation designates an Account Administrator who is responsible for managing user access, assigning roles, and ensuring that all users comply with these Terms. Airbit may suspend accounts that violate these Terms or pose a security risk.

4. Subscription & Billing

Plans & Pricing

We may update pricing from time to time. Existing customers on prepaid subscriptions (annual or multi-month plans) will retain their current pricing until the end of their paid period. Price changes will apply upon the next renewal.

Billing Cycle

• Subscriptions are billed monthly or annually in advance, depending on the selected plan
• All prices are in USD unless otherwise specified; applicable taxes (including VAT) will be added at checkout
• Payment is due upon invoice. Late payments may incur interest at 5% per month

Free Trial

We may offer a free trial period. At the end of the trial, you will be prompted to select a paid plan. No payment information is required to start a trial. Your trial data will be retained for 14 days after trial expiry.

Cancellation & Refunds

• You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period
• Annual subscriptions are non-refundable after the first 30 days
• Upon cancellation, you may export your data for 30 days before permanent deletion

5. User Responsibilities

As a user of the Service, you agree to:

• Use the Service only for lawful purposes and in accordance with applicable aviation regulations
• Ensure that all data entered into the platform is accurate and complete
• Not reverse engineer, decompile, or attempt to extract the source code of the Service
• Not use automated tools (bots, scrapers) to access the Service without written permission
• Not upload malicious code, viruses, or any content that could impair the Service
• Not circumvent access controls, rate limits, or security features
• Not resell, sublicense, or redistribute access to the Service without authorisation

6. Intellectual Property

Our IP

The Airbit platform, including its software, design, graphics, logos, and documentation, is the exclusive property of Airbit and is protected by copyright, trademark, and other intellectual property laws. No rights are transferred to you beyond a limited, non-exclusive, non-transferable licence to use the Service during your active subscription.

Your Data

You retain full ownership of all data you enter into the platform ("Customer Data"). By using the Service, you grant Airbit a licence to process, store, and display your Customer Data solely for the purpose of delivering the Service to you. We will never sell, share, or use your Customer Data for purposes other than operating the Service.

Feedback

If you provide suggestions, feedback, or feature requests, you grant Airbit a perpetual, irrevocable, royalty-free licence to use and incorporate that feedback into the Service without obligation or compensation.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Indirect damages: Airbit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, revenue, or business opportunity
• Liability cap: Airbit's total aggregate liability for any claim arising from or related to these Terms or the Service shall not exceed the total fees paid by you in the twelve (12) months preceding the claim
• No warranty: The Service is provided "AS IS" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement
• Aviation operations: Airbit is not liable for any aircraft grounding, operational delays, regulatory sanctions, or safety incidents arising from use of or reliance on the Service

These limitations apply regardless of the legal theory (contract, tort, strict liability, or otherwise), even if Airbit has been advised of the possibility of such damages.

8. Termination

By You

You may terminate your account at any time by cancelling your subscription through the Service settings or by contacting support@airbit.biz. Termination takes effect at the end of your current billing period.

By Airbit

We may suspend or terminate your access to the Service if:

• You materially breach these Terms and fail to cure the breach within 30 days of written notice
• Continuing to provide the Service would violate applicable law or regulation
• Payment is more than 30 days overdue

Post-Termination

Upon termination, your right to access the Service immediately ceases. You may request a data export within 30 days of termination. After 30 days, all Customer Data is permanently deleted from our systems (including backups within 90 days). Provisions regarding intellectual property, liability limitations, and governing law survive termination.

9. Service Availability & Maintenance

Airbit targets 99.9% uptime and provides redundancy across EU data centres. However, the Service may be temporarily unavailable due to:

• Scheduled maintenance (communicated at least 48 hours in advance)
• Force majeure events (natural disasters, government actions, internet outages)
• Emergency maintenance required to address security vulnerabilities

We are not liable for any loss or damage resulting from service interruptions beyond our reasonable control.

10. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles.

Any disputes arising from or related to these Terms or the Service shall be resolved as follows:

• Good faith negotiation: Parties shall first attempt to resolve disputes through good faith negotiation within 30 days
• Arbitration: Unresolved disputes shall be submitted to binding arbitration under the rules of the Tel Aviv District Court
• EU consumer protection: If you are an EU consumer, you may benefit from mandatory provisions of the law of the EU member state where you reside, and nothing in these Terms affects your rights as a consumer under such mandatory laws

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email and/or an in-app notification at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

If you do not agree to the updated Terms, you may terminate your account in accordance with Section 8.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

• General & Support: support@airbit.biz
• Legal Inquiries: legal@airbit.biz
• Billing: billing@airbit.biz

Airbit
Registered in Israel